While systems today are more resilient and reliable than ever before, the introduction of IP technology means they are also more complex and can therefore be more exposed to potential problems. Something as simple as a power surge or programming error can seriously impact performance and a business’ ability to respond to its customers.

For this reason, RedReach has been developed as a fully integrated support package, which offers proactive support to continuously monitor, analyse and maintain your network, to ensure that it is always running at its optimum level. This preventative approach to fault management means we can identify and therefore minimise the extent and seriousness of any faults before they occur – which means you are never ‘closed for business’.

Benefits to your business

Simple contract management
We keep things simple by giving you one fixed cost in the form of an annual renewable contract to support all of your voice and data needs, including structured cabling. Partnering with just one supplier and support team means a single escalation procedure and one phone number to call when you need an instant response.

Genuine added-value service
Our remote diagnostics technology and preventative maintenance visits mean we can identify issues before they become problems. By offering you a proactive fully managed service we can identify system synergies or areas for efficiency improvement.

Detailed product expertise
Backed by worldwide partners – Avaya, Cisco and Mitel – we are at the leading edge of product development to ensure our maintenance service to you remains unrivalled. We continuously invest in our technical skills to ensure that many of our team of engineers are accredited to the highest levels of vendor specification.

Contact us for a quote now