RedReach Managed Services

Redstone Converged Solutions offers on-site hardware and software support services that are designed to help you to monitor, manage and maintain your ICT infrastructure on a day-to-day basis.

Our managed services are ideal for clients with large distributed networks requiring a fast response and this support model offers a number of key benefits, including:

• Cost effective resourcing: we can offer a team which fluctuates (in terms of number of people on site) in line with the demands placed upon it and as a result clients can have a fixed unit cost for the delivery of the individual services being supplied. Therefore they are never paying for excess capacity within the team and so it’s very cost effective.
• Improved response times: response times are reduced by restricting engineers’ geographic boundaries.
• Flexible cover: staff can be repositioned easily to provide additional support and backup, as and when required.
• Local knowledge familiarity: our on-site engineers complement your own internal resource and become an extension of the local IT team, providing valuable supplementary skills and knowledge.

For an informal chat about your how managed services can support your business, please contact us.