In addition to the three main levels of response: 8hr, 4hr, 2hr. We offer a range of further service options:

On-site critical spares stock service
This option includes a complete stock assessment to identify your business critical spare needs in the event of an emergency. We ensure the necessary spares are always stocked on your site so you can have the peace of mind that we can recover your system quickly should it be required.

Off-site critical spares stock service
This option includes a complete stock assessment to identify your business critical spare needs in the event of an emergency. We ensure the necessary spares are always stocked at our Redstone premises and reserved exclusively for your business needs.

Preventative maintenance
By opting for our preventative maintenance service you will benefit from an annual audit to check your systems are running at their optimum level.

Fully-managed service
We offer a fully-managed service for organisations that want to effectively outsource all their computer maintenance. We are able to offer a combination of remote and on-site management to give you complete peace of mind at all times.

For more information on RedReach contact our customer services team on +353 1 213 0100 or via email at: support@redstone.ie